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This county is the most populated county in the state, and four cities within the county were listed in the Top 10 most ethnically diverse areas of the country in 2018. In addition to the one million people who call Montgomery County home, a large number of commuters move through their county daily, adding to the calls their center fields. With the groundwork in place, they worked together to overcome their growing pains and a pandemic to join the elite club of tri-ACEs in June 2021 and be recognized at NAVIGATOR in Las Vegas, Nevada (USA), in July.īut it wasn’t a quick arrival to triple ACE status. Montgomery County had ACE in their sights as far back as 2015 when they added the Fire Priority Dispatch System ™ (FPDS ®) and the Police Priority Dispatch System ™ (PPDS ®) to their usage of the Medical Priority Dispatch System ™ (MPDS ®). Changes were afoot that kept accreditation in the background for four years.įirst, let’s get to know the makeup of Montgomery County. Situated northwest of Washington, D.C., Montgomery County, Maryland (USA), is 507 square miles and home to more than one million people.
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Montgomery County Police 911 Emergency Communications Center didn’t let the challenges of 2020 stop them from going full steam ahead in seeking accreditation in all three disciplines.